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Reviews

8.1 Review score
Score Breakdown
Cleanliness
8.4
Comfort
8.2
Property location
8.1
Facilities
8.2
Staff
8.5
Value
7.3
Reviews
    Richard
    au
    10
    13 February 2018
    it is very good
    room furnture is little bit too old.
    serive is very good
    God Is Good
    sg
    6.2
    8 February 2018
    checked out early at 8+ after breakfast had to catch our train back Nagoya was told by recep that the shuttle bus driver only start work at 9:30? No other alternatives/driver? shocked to hear that! therefore we had to drag our luggage to the bus stop in the cold(winter time) this type of service you expect for the 3 nights stay ($1000+)
    Fuji View room
    翠文
    tw
    6.7
    4 February 2018
    There are no comments available for this review.
    Janthorn
    th
    8.3
    31 January 2018
    There are no comments available for this review.
    Paul
    cn
    5.4
    15 January 2018
    There are no comments available for this review.
    Reneos
    jp
    7.1
    14 January 2018
    Overall, a great stay for family and with friends. The dinner buffet is excellent!
    Unfortunately the rooms could definitely use remodeling as there were stains on the wall and the furnishings look a bit outdated. The quality of the rooms don't match the level of service or other facilities. Take care in the outdoor onsen as I saw some people trip while walking through the outdoor bath (there are rock outcroppings on the floor of the bath).
    The location was great and the shuttle was appreciated. Check-in was very smooth and the welcome drink was a nice touch. The onsen was great and the female side does have a view of fuji from a certain angle (dependent on weather of course). The dinner buffet was amazing and had a lot of options. The breakfast buffet was pretty good, but perhaps not as good as dinner.
    Annie
    hk
    5.8
    2 January 2018
    Limited facilities and location is remote
    Room is spacious and hotspring is good
    Jeremy
    sg
    4.6
    1 January 2018
    View is really spectacular. But that’s about it for this Onsen. Hakone has better located Onsens.
    Plenty. The Ubako ropeway only operates at certain hours and also subjective to whether there’s any volcanic activity. So if you’re out and you’re late or the ropeway doesn’t work on that particular day, you’re really quiet stranded. Also, The shortcut from the rope way is inaccessible if your lugging a medium to large luggage. You have to walk a BIG round to the front entrance of the hotel. The Japanese futons we’ve slept on were spongy and soft. We were really expecting nice futons but this was way off. Also, location of the property is pretty isolated. So if you’re expecting to take a short walk to the convenience stores or even just a leisurely stroll to nowhere, you’ll be sorely disappointed. However, if you’re type that will just spend 24/7 at the hotel Andy looking for some peace and quiet, then this the place for you!
    The view of Mt Fuji from my room. Period.
    Andy
    nz
    8.3
    1 January 2018
    A little bit isolated but it’s not a bad thing.
    Almost everything especially the food and service.
    au
    2.5
    29 December 2017
    There are no comments available for this review.
    Visit
    th
    8.3
    28 December 2017
    There are no comments available for this review.
    Visit
    th
    7.5
    28 December 2017
    There are no comments available for this review.
    Tin Yik
    sg
    9.6
    26 December 2017
    There are no comments available for this review.
    sg
    10
    21 December 2017
    There are no comments available for this review.
    au
    5.0
    20 December 2017
    There are no comments available for this review.
    cn
    10
    19 December 2017
    There are no comments available for this review.
    LAM
    vn
    8.3
    13 December 2017
    There are no comments available for this review.
    Paul Ho
    sg
    9.2
    9 December 2017
    Fantastic stay at Hotel Green Plaza
    Limited shuttle facilities
    The food and the open air onsen
    Teresa
    br
    9.2
    5 December 2017
    Cool.
    The room was clean but because of old furniture, it looks like not so clean.
    The onsen, food and attendants in general was very nice.
    Lily
    ca
    7.5
    2 December 2017
    Far from everything
    It was so far to travel by bus back to the train station. There were no buses at the stop so we had to take the cable car. No taxis would even come to the hotel because it was so far and we had luggage.
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